Frequently Asked Questions
Our team has compiled a list of the most frequently asked questions about our program. If there is a question that you don't see the answer to, feel free to use our contact form to submit a question.
When does the next course begin?
You can enroll at any time in the Tangible online course. It is a self-guided course and enrollment includes lifetime access. You can learn more about our online course at https://spark.tangibleschool.com/go/.
Tangible live courses are offered throughout the year. You can view the full list of upcoming courses on our course selection page! Just fill out this quick form: https://tangibleschool.com/#quickapply
Where will the next course be located?
Tangible courses are offered in a live format and online. The live courses are held at the Kiln locations in Salt Lake City and Lehi, Utah. Kiln is a co-working space created to inspire, connect, and accelerate business growth. We selected the Kiln as the location for our courses to offer our students an environment that could facilitate relationships and opportunity. The Kiln locations have a large classroom space with premium audio visual capabilities and collaboration spaces. It is the perfect setting for Tangible classes!
What day and time will the classes be held?
Will there be courses in other locations in the future?
Yes, we hope to expand our live courses to new markets beyond Utah in the coming year. Until then, our online course is available to anyone in any location. Learn more about the online course here: https://spark.tangibleschool.com/go/
Are the classes offered online for remote students?
Yes, we have our entire curriculum in an online course format that can be found here: https://spark.tangibleschool.com/go/. The online course has open enrollment and is a self-guided course with lifetime access for all who enroll.
What expertise level is ideal for Tangible?
You do not need a certain level of expertise for Tangible. The online course has lesson modules from ideation through customer acquisition and startup scaling. The live course format has two course options, one track for those in the idea phase looking to build and launch a business, and one track for those with an existing startup looking acquire more customers and scale.
Above all, we are looking for motivated individuals with an entrepreneurial spirit who want to take their ideas or businesses to the next level—no matter their level of expertise or past experience.
What is the size of the classes?
Tangible live courses are meant to be intimate enough to facilitate learning but large enough to offer a dynamic cohort of students to network, collaborate, and learn with. The class sizes won’t ever be more than 50 students.
What if I miss a day of class?
All students will have access to the class materials during the course to refer back to or use to catch up if classes are missed. The Tangible team and our mentors will be available to help students who have missed classes when needed. We also allow students to attend the classes they missed from their cohort in a future cohort.
Can I bring my spouse or cofounder to class?
Yes! We encourage cofounders and couples to attend together. However, each participant must be enrolled individually and pay a separate tuition fee.
What if I only want to attend one or two classes?
At this time we are not selling individual classes from our live 5-week courses. However, we are going to be rolling out some micro-courses that will be held in one day or evening and cover only specific topics.
Does Tangible offer a payment plan?
No, we do not offer a payment plan. Tuition is due in full at the time of enrollment and space in the live courses is offered on a first come, first served basis and is limited. If you have an extenuating circumstance or any questions about payments, please contact firstname.lastname@example.org.
Can I get a refund if I decide the course is not a good fit for me?
Our standard policy is that tuition is fully refundable for our live courses up to two weeks before the class starts. Refunds after that deadline will be given on a case-by-case basis at the discretion of the Tangible team. With that said, we stand behind our courses and are committed to offering you the best e-commerce education to help your business succeed. If you feel you haven’t gotten the value out of your experience at Tangible we would love to hear from you. Please email our CEO directly at email@example.com.
The online course has a 7-day money back guarantee. To cancel your enrollment to the Tangible online course, please email firstname.lastname@example.org
How much does it cost to attend? Does each track cost the same?
For a limited time, our team has lowered enrollment fees for the live courses to $499 per person to allow for better affordability in the current economic landscape of Covid-19. Enrollment will be on a first come, first served basis.
The prices are the same for both the SparkTRACK and ElecTRACK live courses.
Tangible online is $199 per person.
What if I can’t afford the course?
We have occasionally partnered with local companies to offer Tangible students full or partial scholarships. These scholarships can be quite competitive and are not offered for every course. To be notified of scholarship opportunities please follow Tangible on Instagram and Facebook where the scholarships will be posted.